Services | Microsoft Office 365

Microsoft 365 is a cloud based productivity suite with a complete eco system with tools and applications needed for an individual or business to run day to day activities. Office 365 has become critical and must-have system for most of the businesses out there. Supporting, securing and maintaining the tenant has become a challenge for many of the small business who don’t have dedicated IT team. We are here to help!

Support Activities

We provide support for managing Office 365 tenant for small business including the below activities:

  • User Management: creating and managing user accounts. Also setting up password policies, multi-factor authentication setup, off-boarding users by deactivating the accounts.

  • Communication/Email Support: Includes Outlook configuration, meeting rooms management, shared mailbox setup, Teams setup for meeting/collaboration.

  • Storage Management: With ever growing nature of content, storage usage can go out of control and become expensive. We help business to manage storage efficiently.

  • SharePoint/OneDrive: OneDrive setup, SharePoint file management (including Site Creation, Document Library management)

  • Security and Compliance: Email encryption and spam filtering, Guest user management, Data Loss Prevention (DLP) policies to name a few.

  • Backup/Recovery: Setting up retention policies, backup solutions, restore deleted emails/files.

  • Monitoring: Health check and performance monitoring, license/cost optimisation.

  • Device Management: Prepare devices (laptop, tablet etc.) for staff to work securely.

  • Troubleshooting: IT help desk to support staff with any issues or questions.